The warranty for Leatherman and Ledlenser is handled by Zen Imports Pty Ltd. Under the warranty of
Leatherman and Ledlenser,
we will repair or replace your item at our discretion. If we choose to replace the item instead of
repairing it,
your original product will not be sent back to you.
Before returning a torch make sure to put in fresh batteries and that they are inserted the way
indicated by the + and – symbols. See if this resolves the issue as it will be the first thing we
do.
All watches and SteriPen returns require a proof of purchase. Please do not send items with
batteries unless they are the rechargeable ones provided or are unable to be removed. If item(s) not
received within 60 days, your warranty request will be removed from our system.