Please select the brand / brands you are returning for warranty* Atka BUFF Fjällräven Honey Badger Klean Kanteen Leatherman Ledlenser Light My Fire Morakniv Muela NiteIze Opinel OverBoard Pacific Cutlery Primus Rite in the Rain Selk'bag Smiths Sharpeners Spyderco Are you an authorised dealer? No Yes Store Name* Name/Number for your internal reference* First Name:* Last Name:* Phone:* Email:* Return Address* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AustraliaNew ZealandSingapore Country Attention: Leatherman New Zealand! All NZ Warranty claims MUST be made at this link.Please do NOT use this form for your warranty claim. Thank you Product Name:* Description of Fault:*(if sending back multiple items, please list them all below)Image Upload (full view of product)*Include a photo(s) of the entire product. Drop files here or Select files Accepted file types: jpg, png, Max. file size: 3 MB, Max. files: 4. Image Upload (close up)*Upload photo(s) of a close-up of the fault. Drop files here or Select files Accepted file types: jpg, png, Max. file size: 3 MB, Max. files: 4. In the majority of cases, your product will be replaced with a new unit by default. If your product has sentimental value to you, please do not send it in, and instead contact our customer service team.Please confirm:* Only the product requiring replacement will be sent back (along with the associated warranty form or Job number). No accessories, sheath/pouch or original packaging will be sent and you acknowledge that any accessories or packaging sent in will not be returned. * You have read our exceptions and maintenance pages for best practice when self-servicing your tool and acknowledge that our warranty does not cover service/sharpening OR corrosion. * Your product is not sentimental to you and acknowledge that if sent in that it may be replaced under warranty discretion. * You acknowledge that if your product is no longer in production that it will be replaced with a like model under warranty discretion. Drop off to:* SydneyFjällräven Sydney 38 York St,Sydney NSW 2000 MelbourneFjällräven Melbourne Shop 241, L2 Melbourne Central 211 La Trobe St,Melbourne VIC 3000 Australia PostZen Imports Pty Ltd Warranty Dept P.O. Box 475WEST RYDE NSW 1685 Delivery via Australia Post to:* Australia PostZen Imports Pty Ltd Warranty Dept P.O. Box 475WEST RYDE NSW 1685 Post to (please note that this is a post address only and no drop-off is accepted):*To ensure swift warranty processing and prevent item loss, please exclusively use these trusted couriers: Lalamove, Gogox, Speedpost, Grab, Ninjavan, Pandago, or Uparcel. Zen Distribution Singapore Pty, Ltd60 Paya Lebar Road#07-54 Paya Lebar SquareSingapore 409051 Post to (please note that this is a post address only and no drop-off is accepted):* Zen Imports New Zealand NUMBER: 1953276E Stoddard Road, Mount Roskill, Auckland, 1041New ZealandPHONE: +64 9 889 3030 Terms & Conditions: All warranty is handled by Zen Imports Pty Ltd. Under the warranty of all brands, we will replace your item at our discretion. Before returning a torch make sure to put in fresh batteries and that they are inserted the way indicated by the + and – symbols. See if this resolves the issue as it will be the first thing we do.Yes, I do agree* Yes, I do agree Note: Once you press the submit button, we will send you an email confirmation to print out and send back with your faulty item